At the Goldmarket we believe that exceptional service is central to a great customer experience. That’s why we don’t just sell online – we want to talk to you to make sure you get exactly what you need. Our expert team are always on hand to provide advice and support, not to mention our valuation and repairs services, with many jobs being completed on the day and most within the hour. While we’re confident that you won’t find a better range of products anywhere else, we understand that sometimes you want something that little bit different. It is for this reason that we have developed our complimentary Concierge Service. With the wealth of experience we have to hand at The Goldmarket, you can be assured that whatever is on your wish list, whether it is a rare antique watch, an individual wedding band, or just a special item of jewellery, our expert team can source or create a bespoke piece just for you. No matter if your choice is contemporary or traditional, we will either find or create a unique, durable and highly original piece of jewellery that will be admired whenever and wherever you wear it. You can be involved at every stage from concept to completion, from design to delivery!
SOURCING SERVICE
Have you seen something you like – perhaps on a TV show or on Pinterest – but can’t find anything similar in the shops? As an independent business we have the freedom to approach the best suppliers and designers directly to find the product that perfectly matches your requirements. In other words, we do the legwork, you get all the satisfaction of that dream find, at great value for money and delivered securely to your door within 48 hours of purchase. We offer this service for both watches and jewellery alike.
BESPOKE COMMISSION
If you’re looking for a one-of-a-kind piece, what better way to achieve exactly what you’re after than to have it made especially for you? Our Master Jeweller will work with you to create a design to your specifications, crafting a ‘mock-up’ model in silver first in order to check that it looks and feels just right before your finished item is made. Because we deal in pre-owned precious metals and gemstones, we are often able to offer this service to you at a very competitive price. We can even remodel any jewellery which you no longer wear to give it a new lease of life.